Booking Terms

· All bookings, amendments and cancellations must be made to us in writing and will only be valid once we confirm back in writing.
· STO rates are only valid if a registered agent/tour operator does the booking and payment.
· Provisional bookings will be held for 14 days and will be automatically released where no written confirmation is received.  Provisional bookings made within the cancellation period will be held for a period of 24 hours and will be automatically released where no written confirmation is received.
· Although every effort is made to keep rates unchanged during the year, all rates and conditions are subject to change.

CANCELLATION POLICY

If cancelling 7 days before arrival, forfeit 100% of the booking total.
If cancelling 14 days before arrival, forfeit 75% of the booking total
If cancelling 21 days before arrival, forfeit 50% of the booking total
If cancelling 30 days before arrival, forfeit 25% of the booking total

PAYMENT CONDITIONS

· All private and website bookings require a 50% deposit at time of booking to confirm the reservation, the final 50% deposit is required 30 days prior to arrival.
· Payment of the full accommodation account is required 30 days prior to arrival. Credit cards accepted are: Master Card, Visa.